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What to Look for During Quarterly Digital Audits image

Team of multiracial entrepreneurs talk in front of mind map on glass wall in office.

The beginning of a new year is a prime time for year-end reviews. For many businesses, it’s the time to review annual budgets, expenditures, goals and traffic, and for good reason. There’s nothing like looking back to look forward, since it helps business owners reflect on strengths and weaknesses and figure out where to lean in or pivot for the year ahead. Where some businesses go wrong, however, is making the start of a new year the only time they do a check-in. When it comes to their digital presence in particular, business owners would do well to make dedicated time for review sessions not once a year, but every single quarter (at a minimum). The digital space is changing ...

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The Power of Free image

Illustration of a gift box with confetti coming out of it.

Who doesn’t love getting things for free? But when brands give out freebies, they’re rarely actually free for the brand. So how do you make sure you’re getting a return on investment if you’re not getting paid? We’ve compiled a list of tips for how to do freebies right. Give Away Something of Actual Value Chances are that people won’t remember you if you give them a free pen with your company’s name on it. But if you host a raffle for product samples or for a free hour of your services? That’s a different story. Potential customers are more likely to become customers when they’ve received a taste of what they’re missing. Add Urgency to Your Offer People respond best to freebies ...

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Why You Should Be Updating Old Content on Your Website image

Isometric illustration with a laptop, men and women working on web design.

In case you haven’t heard the buzz online, the Google core update that rolled out in August 2024 has had a major impact on page views and user traffic for more than a few websites. As per Google, the update aims to improve search results so they’re geared toward reader service and are “genuinely useful.” Sounds vague, right? It all ties back to Google’s focus on E-E-A-T, which stands for experience, expertise, authoritativeness and trustworthiness. In other words, page rankings on search aren’t just about SEO, but a whole slew of factors. Now, instead of working on optimizing a page with the likes of keywords and meta text, creators need to also strongly consider things like brand reputation, site longevity ...

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How (and Why) to Create Your Perfect Brand Voice image

businessmen and businesswomen meeting brainstorming ideas about new paperwork project colleagues working together planning success strategy enjoy teamwork in small modern office.

If you want to know why brand voice matters to your company’s success, just remember the chicken sandwich wars. Back in the distant social media past of 2019, Popeyes Louisiana Kitchen launched a chicken sandwich. Chick-fil-A apparently took exception to this, tweeting what the New York Times called “a thinly veiled critique” of the new offering. Thus, the first salvo of the chicken sandwich wars was fired. Within 15 minutes, Popeyes’ Twitter account returned fire with the now-immortal words “…y’all good?” The tweet went viral, leading to such massive demand for the new Popeyes sandwich that lines formed around the block at local Popeyes restaurants and the company eventually had to concede it had simply run out of the popular offering. While creating ...

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Get Better Engagement, More Conversions With Targeted Emails image

Flat design web banner illustration for Targeting online audience with email marketing campaign. Illustration of a laptop computer with an envelope mail emoji over top of it with a target bulls-eye emoji.

You already know that email marketing is key to reaching your customers. But do you have the right targeting system in place to reach the people who are actually most likely to buy from you? Here are just a few targeting filters you should consider implementing to ensure you’re reaching your optimal audience: Location: Do you want to reach only people in your city or county? Or people within a day’s drive? Age: Is your ideal audience young and single, just starting a family or on the verge of retirement? Income: Do you only want to reach people over a certain income threshold? Lifestyle interests: Maybe your product or service is something that mainly appeals to, say, homeowners or hobby ...

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These Instagram Best Practices Will Help Your Business Shine image

Abstract illustration of two smart phones using a social media platform to create photo posts of a scenic background.

As any business owner today likely knows, social media is a powerful tool. Whether that means setting up a strong Google Business Profile or managing a Facebook page, business professionals need to have a pulse on what their online presence looks like. Unsurprisingly, few platforms garner as much attention as Instagram. For business owners, the photo- and video-based platform can serve as a major asset to help promote products and services or get the word out about new offerings. Here are a few tips to make the most of the platform: 1 | Craft strong captions with a consistent voice A picture may be worth a thousand words, but that doesn't mean you should ignore the caption. Instead, use the caption space ...

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You Shouldn’t Let AI Design Your Ads. Here’s Why. image

A series of four ads on a dark background, designed by TodayMedia Custom.

With the much-discussed advent of generative AI — artificial intelligence that can produce various kinds of content based on prompts from a user — it’s become easier than ever to plug your information into an algorithm and let it do the work for you. But should you? It’s true that AI is constantly learning and getting smarter. But the truth of the matter is that, for now, AI tools still struggle with creating certain kinds of imagery — for example of human hands and feet. Then there’s the fact that AI learns by scraping existing information off the internet. What this means in practice is that any kind of design AI creates for you is going to be based on something ...

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Why You Should Set Up a Google Business Profile image

Photograph of a person using a search engine on a laptop.

A Google Business Profile is a powerful way to help your business on search — and it’s easier to manage than you think. You know that moment when you’re searching for something on Google and you see a business profile card pop up? That’s a Google Business Profile page in action. A built-in feature on the search engine, these free profiles offer businesses the chance to develop a strong first impression online. And, since more than 83% of the global population uses Google as its primary search engine, according to Statista, chances are high that a Google Business Profile will get more than a few eyeballs on it. So how can you set up your Google Business Profile? 1 | Google Your ...

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5 Ways to Highlight Members in Your Directory image

Five Magazine covers spread out in a row.

Chambers of Commerce, visitor bureaus and other membership-based organizations need member dues to thrive. To recruit more members and keep the ones you already have, you need to offer perks. One great way to highlight existing members and win new ones is your annual print directory. Here are a few strategies to consider: 1 | Feature a prominent member on the cover. If one of your members is a major local employer or a significant supporter of your organization (e.g. via event sponsorships), you may want to consider giving them prime placement on the cover of your directory. The cover photo provides great exposure to the member, especially when paired with an article about the member inside the publication. It also elevates ...

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SEM: What Is It, and How Does It Fit Into Your Digital Marketing Plan? image

Illustration depicting a magnifying glass over a computer browser search window as well as a smart phone with a graph on it and other marketing related symbols.

Search engine marketing, often referred to by its acronym SEM, is a way for businesses to appear higher in search engine results. While search engine optimization (SEO) is an organic digital marketing strategy (meaning it creates traffic to your business over time rather than using paid methods), SEM is a “pay-per-click” (PPC) method of advertising in search engines. PPC means that a business will pay anytime a consumer clicks on their search engine listing. SEM involves identifying keyword phrases and trends in a target market and utilizing those keywords to show your advertisements on search engine results pages via Google Ads, Bing Ads, etc. It’s important to understand your audience and use pertinent keywords so that the most relevant consumers are ...

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